Shipping Policy

EFORI — Shipping

Shipping &
Delivery

Information about order preparation, shipping costs, deliveries in Italy and abroad, tracking, warehouse collection and the handling of any delivery issues.

Last updated — 1 October 2026
Preparation2–5
business days
Italy€8.90
Free shippingFrom €100
in Italy
InternationalCalculated
at checkout
01 — Preparation

Order preparation

Orders placed on efori.it are generally prepared within 2–5 business days.

Saturdays, Sundays and public holidays are not counted as business days.

The preparation period is separate from the courier delivery time.

02 — Italy

Shipping within Italy

Standard€7.90

Domestic shipping.

Islands / remote areas€7.90

Current applicable rate.

Orders from€100

Free shipping in Italy.

International shipping

The cost of international shipping varies depending on the destination.

The actual cost is shown during checkout before payment is confirmed.

Destinations

Europe & worldwide

Europe

European shipping

EFORI ships to European destinations enabled at checkout.

Non-EU

International shipping

EFORI also ships outside the European Union where available at checkout.

03 — International rates

How international shipping rates are calculated

  • country and delivery location;
  • shipment characteristics;
  • parcel weight and dimensions;
  • available transport service;
  • any applicable surcharges.
04 — Customs

Duties, taxes and customs

For shipments outside the European Union, customs duties, VAT, import taxes or administrative charges may apply.

Note on non-EU shipping

Any charges requested by the destination country's authorities are separate from the shipping cost shown by EFORI unless otherwise stated at checkout.

05 — Delivery

Delivery times

Delivery times may vary depending on the destination and transport service used.

06 — Carriers

Shipping services

EFORI may use different couriers, postal services and logistics operators.

07 — Tracking

Shipment tracking

Where available, customers receive tracking information after the order is handed over to the carrier.

08 — Collection

Warehouse collection

Where available, the customer may select warehouse collection at checkout.

Collection address

Via Dante Alighieri 68
20096 Pioltello (MI)
Italy
09 — Address

Delivery address

The customer is responsible for providing a complete and correct delivery address.

10 — Absence

Failed delivery and storage

If the recipient is unavailable, the carrier may make another attempt or make the parcel available for collection.

11 — Return to sender

Uncollected parcel or return to sender

A shipment may be returned to EFORI if the address is incorrect, the parcel is not collected or delivery is refused.

12 — Delays

Delivery delays

If tracking is not updated or a delay appears significant, customers may contact EFORI.

13 — Damage

Damaged parcel

If the parcel or product is damaged, the customer should contact EFORI as soon as possible.

14 — Error

Wrong or missing item

If an item is wrong or missing, the customer must contact EFORI.

15 — Multiple items

Multiple items in the same order

In certain circumstances, an order may be shipped in multiple parcels.

Shipping support

Need help with a delivery?

For shipping, tracking, delays or international deliveries, contact EFORI.

Emailinfo@efori.it
WhatsApp+39 352 046 8406